Questions, answered plainly.
Delivery, fit, noise and returns. If something's missing, write to us.
Before you buy
How long does delivery take?
Delivery estimates depend on your address. Shipping options and the cost are shown at checkout before you pay, and you'll get tracking by email once your order ships. Want an estimate before ordering? Write to us.
Which countries is it for?
This model runs on 110–120V with a US plug, the mains power used in the US and Canada. The UK, Spain and Australia use 230–240V, so this model isn't made for them. If you're outside the US and Canada, please write to us before you order.
What if it's not for me?
30-day free returns. If it's not right for you, start a return within 30 days of delivery and we cover the return shipping.
Is checkout secure?
Yes. Checkout runs on Shopify's secure checkout, and you'll see the full total, including shipping and any taxes, before you pay.
What's in the box?
The walking pad with handrail, desk surface, tablet holder, cup holder, remote, belt lubricant, hex key and screws, and the user manual.
The walking pad
Will it fit under my desk?
The walking area is 14.17" × 34.25" (360 × 870 mm). To walk while you work you'll want a standing desk or another surface at standing height; the pad also has its own small desk surface for a laptop, tablet or phone. With the handrail folded down it rolls away on its front wheels.
Is it loud?
It's built for home use at walking pace, but it isn't silent. Noise depends on speed, flooring and the walker. On upper floors, a mat underneath helps.
Can I run on it?
Top speed is 6.2 mph (10 km/h), which is a light jog for most people. It's made mainly for walking.
What's the weight limit?
300 lb (136 kg).
Does it have an incline?
Yes, a fixed 3° incline. It doesn't adjust.
What does the display show?
Speed, time, distance and estimated calories on an LED display. You control it with the included remote.
How do I move and store it?
Fold the handrail down and roll it on its built-in front wheels. It weighs 36.4 lb (16.5 kg). Measure the space you have in mind before you order.
How hard is it to set up?
Light assembly of the handrail and desk. The hex key and screws are in the box.
Saunterly
What is the 30-Day Movement Reset?
Thirty short days that turn walking into part of your normal day, starting with ten easy minutes. It lives in the Saunterly app, which shows you each day's session and tracks your progress, with rest days and milestones built in. You can also preview Day 1 on our site.
How do I get the Saunterly app?
The app opens to the first 100 Saunterly members first, with free access, on iPhone and Android. Claim your free access with your email and we'll send your invite. You sign in with a link sent to your email, so there's no password to remember.
What does the app include?
Today's session, your 30-Day Movement Reset, your progress and streak, the Saunterly Coach for everyday questions about moving more (general guidance, not medical advice) and the Saunterly community.
How do reviews work here?
Every review is labelled with where it comes from. 'Independent buyer' reviews were written by people who bought this walking pad model from another seller. Reviews from Saunterly customers are checked against an order before we publish them. Bought from us? Share yours.
